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You're In! See You at the Briefing.

Your spot is confirmed. Here's everything you need to join and get the most out of the session.

🎯 Choose Your Session

(Same content both days — pick the one that works for you)

Mark Your Calendar:

Thursday, June 11 at 6:30p ET (3:30p PT)
Friday, Friday June 12 at 10:30a ET (7:30a PT)

Bookmark this link - it's the same for both sessions.

Here's What's on the Agenda

  • What AI Powered Ticked Triage with Kaseya Intelligence actually does, and why it's different from any AI tool you've seen in your stack before

  • The 6 areas of your Autotask Service Desk you need to configure before flipping the switch

  • What Kaseya's official guidance leaves out, and why that gap matters

  • How to honestly assess whether you're ready, and a clear path forward if you're not

🛡️ You've Also Been Added to the Service Delivery Gladiator Community

As a registrant, you now have free access to the Service Delivery Gladiator community - where MSP owners and service delivery leaders share strategies, tools, and real-world results.

First-Time Login Instructions:

  • Click the pink button below (we recommend you bookmark this link)

  • Click the blue JOIN GROUP button

  • Choose the sign up as a 'new user' option at the bottom of the form

  • Enter your name, this same email address, and choose a password

  • Follow the instructions to finish setting-up your account

A Note From Steve

"We've been helping MSPs optimize Queues, Statuses, Priorities, Issues, and Skill Sheets since 2011, to support the Non-AI Automations. Kaseya finally built an automation that depends on exactly this work. This briefing is your shortcut to getting ready - without spending hours figuring out what to put where. See you there."

— Steve & Co

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